Terms of Service

Effective Date: 03.02.2025

Welcome to Pretty Please! These Terms of Service (“Terms”) govern your use of www.pretty-please.nyc (the “Site”), including all purchases, content, and services provided. By accessing or using our Site, you agree to these Terms—so read carefully, and let’s keep things pretty.

1. General Terms

By using Pretty Please, you confirm that you are at least 18 years old (or have permission from a parent/guardian). We reserve the right to update, modify, or replace these Terms at any time. Keep checking back for updates—we promise we’ll keep it chic.

If you don’t agree with these Terms, that’s okay—but you won’t be able to shop with us.

2. Shopping with us

a. Product Availability & Pricing

We do our best to keep everything accurate, but mistakes happen. Prices, descriptions, and availability are subject to change without notice. If an item is out of stock, we’ll let you know ASAP.

b. Orders & Payment

When you place an order, you’re agreeing to buy something pretty from us. We reserve the right to cancel any order for any reason (fraud prevention, pricing errors, etc.). Payments are processed securely through third-party services, so your info stays safe.

Accepted payment methods: [List payment methods here]

c. Discount Codes & Promotions

Promo codes and discounts are subject to terms—some exclusions may apply. No, you can’t stack them, and they don’t apply to previous purchases.

3. Shipping & Returns

a. Shipping

We currently ship to the United States of America. Shipping times may vary, but we’ll do our best to get your order to you quickly. We are not responsible for delays due to carrier issues, customs, or unforeseen circumstances.

b. Returns & Exchanges

Not in love with your order? We accept returns within 14 days for store credit or a refund, as long as items are unworn, unwashed, and in original condition. Sale items, personalized products, and gift cards are final sale.

For return instructions, visit our Returns Page or contact kathrin.laser@gmail.com.

4. Pretty Please Rules (aka your responsibilities)

You agree to:

  • Use our Site for personal shopping only (no reselling or sketchy business)

  • Be respectful in all interactions with our brand and community

  • Keep your account details safe and secure

You cannot:

❌ Use our images, logos, or content without permission

❌ Attempt to hack, disrupt, or mess with our Site

❌ Violate any laws or regulations

Breaking the rules could result in your account being suspended or banned. Don’t make us do that—it’s not cute.

5. Intelectuell Property

Everything you see on Pretty Please—from the designs to the photography—is owned by us (or used with permission). Copying, reproducing, or using our content without consent is a big no-no.

6. Third-Party Links

Sometimes we’ll link to cool things, like our Instagram or payment processors. We are not responsible for any third-party sites, so always check their terms and policies before engaging.

7. Limitation of Liability

We work hard to provide an amazing shopping experience, but we can’t guarantee that our Site will always be error-free. To the fullest extent permitted by law, Pretty Please is not responsible for:

• Any indirect, incidental, or consequential damages from using our Site

• Unauthorized access to your personal information

• Errors, typos, or occasional tech glitches

That being said, if you ever have an issue, reach out—we’re here to help!

8. Indemnification

If you misuse our Site or violate these Terms, you agree to defend and hold Pretty Please harmless from any claims, losses, or damages that result. Basically—play fair, and we’ll all be good.

9. Termination

We reserve the right to suspend or terminate access to our Site for anyone who violates these Terms. No warnings necessary, so let’s keep things friendly.

10. Governing Law

These Terms are governed by and interpreted under the laws of the state of New York, without regard to conflict of law principles. Any disputes must be handled in New York courts.

9. Contact Us

Got questions? Need assistance? Reach out!

Email: kathrin.laser@gmail.com

Address: 427 East 6th Street, New York, NY 10009

Thanks for being part of Pretty Please—now go treat yourself.